Gregory & Co

About Gregory & Co

Tucked into the charming pedestrian enclave of Paved Court in Richmond town centre, Gregory & Co is a family-run jeweller with a well-earned reputation for personal, unhurried service. The team specialises in skilled jewellery repairs, bespoke commissions and custom silverwork, bringing genuine craft expertise to every piece that comes through the door. Whether you are hoping to restore a treasured heirloom, commission something entirely new, or simply seek knowledgeable advice, Gregory & Co offers the kind of attentive, face-to-face care that is increasingly rare — and greatly valued by the local community it has long served.

Local area

Paved Court is one of Richmond’s most characterful spots — a quiet, pedestrianised lane just off George Street that feels removed from the bustle of the high street while remaining right at the heart of the town. It suits a jeweller perfectly: browsing here is naturally unhurried, and the setting lends itself to considered, personal purchases. Richmond’s strong tradition of supporting independent businesses, combined with a community that values quality and longevity over novelty, makes it fertile ground for a craftsperson-led business built on trust and repeat custom.

Why choose Gregory & Co

Gregory & Co stands apart from chain jewellers through its combination of family ownership, hands-on craft skills and a genuinely personal approach. With a rating of 4.7 from 33 reviewers, the shop has clearly built real loyalty among Richmond residents. The location on Paved Court is easy to reach on foot from Richmond station — served by South Western Railway, the District line and London Overground — making a visit straightforward without the pressure of a busy retail environment. For anyone who wants their jewellery treated with care and their custom treated with respect, this is a natural first choice.

Services

• Jewellery repairs
• Bespoke jewellery commissions
• Ring restoration
• Custom silverwork
• Jewellery restoration
• Personal jewellery consultations

Ideal for: Local Richmond residents, Those with heirloom or sentimental jewellery to restore, Couples seeking bespoke or custom pieces, Gift buyers looking for something personal and unique, Collectors and jewellery enthusiasts.

Frequently asked questions

Where exactly is Gregory & Co located in Richmond?

The shop is at 15 Paved Court, Richmond TW9 1LZ — a pedestrianised lane close to the centre of Richmond town, within easy walking distance of Richmond station.

Can Gregory & Co repair an old or damaged piece of jewellery?

Yes. Jewellery repair and restoration — including ring restoration — is one of the core services the shop is known for, carried out with skilled, personal attention.

Is it possible to commission a completely new piece of jewellery?

Yes. Gregory & Co offers bespoke commission services, including custom silverwork, for customers who want something made specifically for them.

How can I contact Gregory & Co before visiting?

You can call the shop on 020 8332 6217 or visit the website at gregoryonline.co.uk for further information.

What do other customers say about Gregory & Co?

The shop holds a Google rating of 4.7 from 33 visitors, with reviewers consistently noting the friendly, unhurried service and the expertise of the team.