Milestone and Collis Lettings

About Milestone and Collis Lettings

Milestone and Collis Lettings is an established lettings agency based at 38 Church Street in Twickenham, serving both landlords and tenants across the Richmond upon Thames rental market. Operating from a welcoming office in the heart of Twickenham town centre, the agency offers personalised guidance through what can be a complex process, combining genuine local expertise with attentive, relationship-focused service. Whether you are a landlord seeking reliable management of your property or a tenant looking for the right home in this sought-after riverside area, the team brings local knowledge and patient, straightforward support to every letting.

Local area

Church Street sits at the quieter, more characterful end of Twickenham town centre, close to the river and a short walk from the mainline station — a location that reflects the kind of neighbourhood Milestone and Collis serves. Richmond upon Thames has long attracted residents who value green space, good transport links and a genuine sense of community, and its rental market reflects that appeal. From Victorian terraces to riverside properties, the variety of housing stock here gives an experienced local lettings agent real relevance and the right context for sound, grounded advice.

Why choose Milestone and Collis Lettings

For residents in their fifties and beyond — whether downsizing, letting a former family home or looking for a well-managed rental in a familiar neighbourhood — Milestone and Collis offers the kind of unhurried, attentive service that larger agencies rarely match. Their Church Street office is open six days a week, including Saturday mornings, making it easy to call in without disrupting a working week. A rating of 4.2 from 70 reviewers points to consistent, trustworthy practice, and their emphasis on long-term relationships rather than transactional dealings will resonate with anyone who values continuity and honest advice.

Services

• Residential lettings
• Landlord advisory services
• Tenant search and matching
• Rental market guidance
• Property letting management
• Tenancy support services

Ideal for: Local landlords, Prospective tenants, Homeowners letting a property, Residents relocating within the borough, Long-term renters in Twickenham and Richmond.

Frequently asked questions

Where is Milestone and Collis Lettings located, and is it easy to reach?

The office is at 38 Church Street, Twickenham, TW1 3NR. Church Street is centrally placed in Twickenham town centre, close to the mainline station and local bus routes, making it straightforward to reach whether you are coming from within the borough or further afield.

What are your opening hours, including weekends?

The office is open Monday to Friday from 9 AM to 6 PM, and on Saturday from 9 AM to 3 PM. The office is closed on Sundays.

Do you work with both landlords and tenants, or just one side of the market?

Milestone and Collis works with both landlords and tenants, guiding each through the letting process with local knowledge and personal attention.

How can I get in touch to discuss a letting?

You can call the team on 020 8744 9383 during office hours, or visit the website at milestone-collis.com. You are also welcome to call in at 38 Church Street in person.

What is the agency's reputation among local residents?

Milestone and Collis holds a Google rating of 4.2 based on 70 visitor reviews, reflecting consistent positive feedback for their straightforward advice and supportive approach to lettings.