RichmondRound
Verified Local Business

Mortlake Cars

East Sheen

About Mortlake Cars

Mortlake Cars is a local taxi service based on Sheen Lane in East Sheen, SW14, providing road transport for residents across the Richmond area and beyond. The service is notable for its inclusive approach, with wheelchair access, hearing loop support, LGBTQ+ friendly policies and transgender safe space provisions in place. Whether you need a reliable run to Heathrow or a local journey across the borough, Mortlake Cars aims to offer a community-minded, accessible option for those who prefer a familiar local firm over a faceless app-based alternative. Booking ahead and confirming payment methods is advisable.

Local area

East Sheen is not on the Underground, which makes a trustworthy local taxi firm genuinely useful for residents navigating connections to Richmond station or further afield. Situated on Sheen Lane — a familiar address to anyone who knows the area — Mortlake Cars sits at the heart of a neighbourhood that values independent, community-rooted businesses. For those living near Richmond Park or along the quieter residential streets of SW14, having a local firm with accessible provisions and a commitment to inclusivity adds real practical value to daily life in the borough.

Why choose Mortlake Cars

For residents in East Sheen and the wider Richmond area, Mortlake Cars offers something that larger ride-hailing platforms rarely do: a locally rooted service with a genuine commitment to accessibility and inclusion. The combination of wheelchair access and hearing loop support makes it a thoughtful choice for passengers with specific needs, while the willingness to offer refunds when circumstances change suggests a customer-first attitude. For airport runs to Heathrow or everyday local journeys, knowing there is a familiar, community-minded firm at the end of a local phone number has its own quiet reassurance.

Services

  • Local taxi journeys
  • Airport transfers to Heathrow
  • Wheelchair-accessible transport
  • Hearing loop supported bookings
  • Advance booking service
  • Richmond area coverage

Ideal for: Local residents in East Sheen and Richmond, Older adults requiring accessible transport, Passengers with mobility or hearing needs, Travellers needing airport transfers, LGBTQ+ community members, Community-minded residents preferring local businesses.

Frequently asked questions

Does Mortlake Cars offer wheelchair-accessible vehicles?

Yes, wheelchair access is listed among the facilities provided by Mortlake Cars, making it a suitable option for passengers with mobility requirements.

Is Mortlake Cars able to support passengers with hearing difficulties?

Yes, the service includes hearing loop support, which can assist passengers who use hearing aids or have hearing difficulties when communicating with the team.

Can Mortlake Cars take me to Heathrow Airport?

Yes, airport transfers to Heathrow are mentioned as a destination the service covers, and prompt arrival is noted. It is worth confirming details and payment methods when you book.

How do I book a taxi with Mortlake Cars?

You can contact Mortlake Cars by phone on 020 8870 1600 or via their website at mortlakecars.co.uk. Confirming booking details and accepted payment methods in advance is recommended.

Is Mortlake Cars LGBTQ+ friendly?

Yes, the service operates with LGBTQ+ friendly policies and transgender safe space provisions, as noted in the business information.

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Last verified: June 2026