Age UK Richmond upon Thames

About Age UK Richmond upon Thames

Age UK Richmond upon Thames is a local charitable organisation based at The White House Community Centre in Hampton, offering practical support, information and friendly guidance to older residents across the Richmond upon Thames borough. Operating from a welcoming base on The Avenue, the team is committed to helping people navigate the challenges that can come with later life — whether that means accessing advice, finding the right services, or simply having someone knowledgeable and caring to talk to. The charity is open Monday to Friday, with Saturday and Sunday closed, making it readily accessible during the working week.

Local area

Hampton’s unhurried, village-like character makes it a fitting home for a charity focused on community and connection. Older residents here tend to have deep roots in the neighbourhood, and an organisation like Age UK Richmond upon Thames sits naturally within that fabric of mutual care. The borough of Richmond upon Thames has a significant and active older population, and the need for trusted, local support is real. Having a dedicated local branch — rather than relying on distant national services — means residents can access help close to home, in a setting that feels genuinely familiar.

Why choose Age UK Richmond upon Thames

Age UK Richmond upon Thames carries the credibility of a nationally recognised charity while operating with the personal touch of a local organisation. Visitors have rated it five out of five, with reviewers noting genuine warmth, patience and a compassionate approach from the team. The Hampton base is wheelchair accessible, making it inclusive for those with mobility considerations. Hours run Monday to Thursday from 9 AM to 4 PM and Friday until 2 PM — a reliable weekday presence for anyone who needs a trusted point of contact for advice or support in later life.

Services

• Information and advice for older people
• Practical guidance and signposting
• Community support services
• Welfare and benefits guidance
• Friendly conversation and emotional support
• Local referrals and community connections

Ideal for: Older residents aged 50 and above, Family members supporting elderly relatives, Carers seeking guidance and resources, Local residents facing later-life challenges, People seeking community connection in Hampton and the wider borough.

Frequently asked questions

Where exactly is Age UK Richmond upon Thames located?

The charity is based at The White House Community Centre, 45 The Avenue, Hampton, TW12 3RN. It sits within an established community facility in the heart of Hampton village.

What are the opening hours?

The office is open Monday to Thursday from 9 AM to 4 PM, and on Friday from 9 AM to 2 PM. It is closed on Saturdays and Sundays.

Is the building accessible for people with mobility difficulties?

Yes, the venue has wheelchair accessible entry, so visitors with mobility needs should be able to attend without difficulty.

How can I get in touch before visiting?

You can call the team on 020 8878 3073 during opening hours, or visit their website at ageuk.org.uk/richmonduponthames for further information.

Does this charity serve the whole Richmond upon Thames borough, or just Hampton?

Although the office is based in Hampton, the charity’s name and remit — Age UK Richmond upon Thames — indicates it serves older residents across the wider borough of Richmond upon Thames.