The Poppy Factory

About The Poppy Factory

The Poppy Factory is a long-established non-profit organisation situated on Petersham Road in Richmond, not far from the Thames and Richmond Park. It is best known as the place where the iconic red poppies and wreaths used in the nation’s annual remembrance appeal are made. Visitors are welcome to come and discover the history and skilled craftsmanship behind this beloved tradition, with staff on hand to share the stories that give the poppy its enduring meaning. It is a fully accessible, genuinely moving experience that resonates strongly with those who value remembrance and community heritage.

Local area

Richmond has always carried its history with quiet pride, from its royal connections to its deep ties with the Thames, and The Poppy Factory fits naturally into that sense of purposeful tradition. Situated on Petersham Road, one of Richmond’s most characterful thoroughfares linking the town to the river and the park, it stands as one of the borough’s most quietly significant landmarks. In a community known for its civic engagement and respect for heritage, a place dedicated to the remembrance of those who served feels entirely at home.

Why choose The Poppy Factory

For anyone who values remembrance and wants to understand the craftsmanship and history behind one of Britain’s most cherished national symbols, The Poppy Factory offers something genuinely rare: the chance to see it all first-hand, close to home. It is open five days a week during regular hours, easily reached from Richmond town centre, and thoughtfully designed to be accessible to all. With a strong visitor rating and knowledgeable staff, it provides a meaningful and unhurried experience — the sort that stays with you long after you leave.

Services

• Visitor tours of the poppy-making facilities
• Exhibitions on the history of the remembrance poppy
• Demonstrations of wreath and poppy craftsmanship
• Community remembrance education
• Charitable fundraising and awareness activities

Ideal for: Local Richmond residents, History and heritage enthusiasts, Veterans and their families, School and community groups, Visitors to the Richmond area, Those with a personal connection to remembrance.

Frequently asked questions

When is The Poppy Factory open to visitors?

The Poppy Factory is open Monday to Friday, 9 AM to 5:30 PM. It is closed on Saturdays and Sundays.

Where exactly is The Poppy Factory located?

It is at 20 Petersham Road, Richmond, TW10 6UR — a short distance from Richmond town centre, along the road that leads towards the Thames and Petersham.

How can I find out more or plan a visit?

You can visit the official website at www.poppyfactory.org/visit or call them directly on 020 8940 3305 for more information.

Is The Poppy Factory suitable for older or less mobile visitors?

Yes — the existing visitor information indicates the on-site experience is fully accessible, making it a suitable visit for people of all ages and mobility levels.

Is The Poppy Factory a charity?

Yes, The Poppy Factory is a registered non-profit organisation. It sits within the Charity and Community & Social categories, and its work is closely connected to the national remembrance appeal.