RichmondRound
Verified Local Business

Mill & Way

Twickenham

About Mill & Way

Mill & Way is a jeweller based in one of London’s most distinctive addresses — Eel Pie Island, Twickenham, reached via the footbridge over the Thames. Run by Abi, the studio combines skilled craftsmanship with a personal, considered approach to jewellery. Whether you are looking for a bespoke commission — perhaps to mark a significant occasion — or browsing existing pieces, you can expect genuine expertise and a relaxed, welcoming atmosphere. It is the kind of place where the person serving you truly understands that jewellery carries meaning, and takes that responsibility seriously.

Local area

Eel Pie Island is one of the Thames’ great curiosities — a small island reached by footbridge in the heart of Twickenham, with a long history of creative endeavour. Mill & Way sits comfortably within that tradition, bringing craft and artistry to a community that genuinely values independent makers. In a borough like Richmond upon Thames, where residents tend to favour quality and provenance over the generic high street, a jeweller of this character feels not just welcome but necessary — a quietly special destination that rewards those who seek it out.

Why choose Mill & Way

Few jewellers can claim an address quite like Eel Pie Island, and the setting alone signals that Mill & Way operates outside the ordinary. But the real draw is the combination of skilled, personalised craftsmanship and the warmth Abi brings to every interaction. Opening six days a week from ten until six means a visit fits naturally into a Saturday or a weekday outing. For anyone in the borough wanting a piece made with genuine care — or simply wanting to find something beautiful — this is a destination well worth the short walk across the footbridge.

Services

  • Bespoke jewellery commissions
  • Ready-to-wear jewellery
  • In-store jewellery consultation
  • Click and collect

Ideal for: Local residents seeking bespoke pieces, People marking a significant life occasion, Gift buyers looking for something meaningful, Jewellery enthusiasts, Couples seeking custom-made jewellery.

Frequently asked questions

Where exactly is Mill & Way, and how do I get there?

Mill & Way is at Unit 6, Syds Quay, Eel Pie Island, Twickenham, TW1 3DY. Eel Pie Island is a small island in the Thames, accessible by footbridge from the Twickenham riverbank. It is a short distance from Twickenham town centre and railway station.

Can I have a piece of jewellery made to order?

Yes. Bespoke commissions are a core part of what Mill & Way offers. You can visit the studio to discuss your ideas and requirements with Abi, who specialises in creating pieces that carry personal meaning.

What are the opening hours?

Mill & Way is open Monday to Saturday, 10 AM to 6 PM. The studio is closed on Sundays.

Can I order and collect a piece rather than browsing in person?

Yes, in-store pickup is available, so you can arrange to collect a piece without needing to browse on the day.

How can I get in touch before visiting?

You can contact Mill & Way by phone on 07939 995678. This is useful if you would like to discuss a commission or check on availability before making the trip to Eel Pie Island.

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Last verified: June 2026