Royal Mail Group Ltd

About Royal Mail Group Ltd

The Royal Mail Delivery Office on Teddington High Street serves as the local collection point for residents and businesses in the TW11 area who need to retrieve parcels and post that couldn’t be delivered. Conveniently situated at number 19, right in the heart of Teddington’s busy high street, this delivery office handles the everyday postal needs of the surrounding community. It is open on weekday mornings and offers an extended Saturday morning window, making it a practical resource for anyone who has missed a delivery or needs to manage their incoming post directly.

Local area

Teddington High Street retains the kind of everyday utility that makes a neighbourhood feel complete, and the Royal Mail Delivery Office sits comfortably within that fabric. For a community that values its independent character and strong local ties, having a staffed delivery office within easy walking distance of the shops, cafés and riverside is genuinely useful. Across the Richmond borough, such local postal infrastructure quietly underpins daily life, connecting residents to family, businesses and the wider world — something particularly valued by the area’s established, community-minded population.

Why choose Royal Mail Group Ltd

This delivery office has built a notably warm reputation among Teddington residents, with online reviewers consistently praising the helpfulness and friendliness of the staff. Its position on the High Street means a missed-delivery trip can be folded naturally into a morning’s errands — a walk past the shops, a stop for coffee, and a collected parcel on the way home. The extended Saturday opening until noon is especially practical for those who are out during the week, and the short weekday window of 8 to 10 AM rewards those who plan ahead.

Services

• Parcel and packet collection
• Missed delivery item retrieval
• Postal enquiries
• Redelivery arrangements
• Royal Mail customer services

Ideal for: Local residents, Online shoppers, Small business owners, Older residents managing regular correspondence, Households expecting parcel deliveries.

Frequently asked questions

What are the opening hours for collecting a missed parcel from Teddington Delivery Office?

The office is open Monday to Friday from 8 AM to 10 AM, and on Saturdays from 8 AM to 12 PM. It is closed on Sundays, so it is worth planning your visit accordingly.

Where exactly is the Teddington Delivery Office located?

It is at 19 High Street, Teddington, TW11 8EG — right in the centre of Teddington’s high street, making it easy to combine with other local errands.

Can I telephone the delivery office ahead of my visit?

Yes, the office can be reached by phone on 020 8977 1099 if you have a query before making the trip.

Is Saturday a good day to collect if I cannot make the weekday hours?

Saturday offers a more generous window — 8 AM to 12 PM — which makes it the most practical option for those who are working or otherwise unavailable during the brief Monday to Friday morning opening.

What do other residents say about the service here?

The delivery office has a 4.1 rating from visitors and has earned a reputation locally for friendly, helpful staff who are noted for going out of their way to assist customers.