Bazil & Ruby Animal Empire and Pet Boutique
Twickenham

About Bazil & Ruby Animal Empire and Pet Boutique
Bazil & Ruby Animal Empire and Pet Boutique sits on Church Street in the heart of Twickenham, offering specialist grooming and boutique pet services for local animal companions. The shop is known for its attentive, caring approach, particularly with pets that can find grooming stressful — nervous animals are handled with patience and skill. Whether your dog needs a thorough wash and deshedding or a lighter tidy-up, the team brings genuine warmth to every appointment. With a strong local following and a 4.7 Google rating, it has become a trusted name among Twickenham’s community of pet owners.
Local area
Church Street is one of Twickenham’s most characterful corners, close to the river and the town’s independent shopping heart. For residents of this part of Richmond upon Thames — where dog walking along the Thames towpath is a daily ritual for many — having a trusted local groomer within easy reach is a genuine community asset. Twickenham’s strong neighbourly identity means word-of-mouth recommendation counts for a great deal, and a business that treats animals with care and owners with respect quickly earns its place in the fabric of local life.
Why choose Bazil & Ruby Animal Empire and Pet Boutique
What sets Bazil & Ruby apart is the evident care taken with every animal, including those who find grooming unsettling — a real consideration for owners who have struggled elsewhere. The boutique setting on Church Street makes it an enjoyable rather than functional visit, and the consistent opening hours Tuesday through Saturday offer genuine convenience for working or retired residents planning their week. The shop’s strong rating reflects a loyal local clientele who return regularly, and its modest, independent character fits well with Twickenham’s preference for personal service over impersonal chains.
Services
- Pet grooming
- Full wash and deshedding
- Pet tidy-up and trim
- Grooming for nervous or anxious pets
- Pet boutique retail
- Pet care products
Ideal for: Dog owners, Cat owners, Local pet owners, Owners of anxious or nervous pets, Twickenham residents, Borough of Richmond households with pets.
Frequently asked questions
What days is Bazil & Ruby open?
The shop is open Tuesday to Saturday, 10 am to 5:30 pm. It is closed on Sundays and Mondays.
Where exactly is Bazil & Ruby located?
You’ll find it at 14 Church Street, Twickenham, TW1 3NJ — a well-known independent shopping street close to the town centre.
Do they cater for pets that are anxious about grooming?
Yes — the business is specifically noted for its ability to handle nervous or anxious animals with patience, and reviewers have commented that even unsettled pets leave relaxed and well groomed.
How can I get in touch or find out more?
You can call them on 020 8891 2000 or visit their website at www.bazilruby.com for further information.
What types of grooming does Bazil & Ruby offer?
Based on the available information, services include full washes, deshedding treatments and lighter tidy-up trims, alongside their boutique pet retail offering.
Related Local News
Energy tariff switch could save you £221
A single switch could save your household £221 on energy this year. If you are still on a standard variable energy tariff, you are likely paying more than you need to. National analysis suggests households that switch to a fixed deal in 2026 could save £221 over the year, a difference worth considering as winter…
Summer Activities for Families in Richmond
Making this summer count: a Richmond family’s guide. One in six adults reportedly feels summer never quite lives up to expectations, but Richmond offers families more than enough to shift those odds. With the school holidays stretching ahead, your challenge is less about finding things to do and more about choosing which of the borough’s…
Community Feedback
Reviews and local recommendations will appear here.
Last verified: June 2026