Nationwide Building Society

About Nationwide Building Society

Nationwide Building Society occupies a prominent position at 3 The Square in Richmond town centre, offering personal banking and financial services to local residents and members. As a mutual building society — owned by its members rather than shareholders — Nationwide focuses on savings, mortgages and everyday financial guidance. The Richmond branch is open Monday to Friday, with a slightly later start on Wednesdays, making it accessible to those who prefer a face-to-face conversation about their finances rather than managing everything online. It is a familiar and trusted presence for those who value branch-based banking.

Local area

Richmond town centre has retained a strong tradition of personal service and community-minded commerce, and a mutual building society fits that ethos naturally. Located on The Square, the branch sits at the heart of the town, close to the independent shops and cafés that give Richmond its settled, neighbourly character. For the many long-established residents in the area — some living in the handsome Victorian terraces and Georgian properties nearby — having a branch where staff genuinely take time to listen is a valued and increasingly rare convenience.

Why choose Nationwide Building Society

Nationwide’s mutual status means its priorities are shaped by members rather than external shareholders, which tends to translate into a more customer-focused experience. The Richmond branch has been noted for friendly, unhurried service — reassuring for anyone navigating savings decisions, mortgage questions or account changes. Its central location on The Square is easy to reach on foot from the station and town centre, and the weekday opening hours cover a practical window for those who are retired or have flexible schedules. Wednesday’s later opening should be noted when planning a visit.

Services

• Personal savings accounts
• Mortgage advice and applications
• Current account services
• ISA and cash savings guidance
• In-branch financial consultations
• Member account management

Ideal for: Long-standing Nationwide members, Local Richmond residents, Savers and investors seeking face-to-face advice, First-time buyers and home movers, Older residents who prefer branch banking, Families managing household finances.

Frequently asked questions

Where exactly is the Nationwide branch in Richmond?

The branch is at 3 The Square, Richmond, TW9 1DY — a central location in the heart of Richmond town centre.

What are the opening hours for this branch?

The branch is open Monday, Tuesday, Thursday and Friday from 9 AM to 4:30 PM. On Wednesday it opens slightly later, at 10 AM, and also closes at 4:30 PM. It is closed on Saturdays and Sundays.

Is the branch open on Saturdays?

No — the Richmond branch is closed on Saturdays and Sundays. Visits need to be planned for weekday opening hours.

How can I contact the Richmond Nationwide branch by phone?

You can call on 0345 266 1197. This is a national Nationwide number, so you may wish to check the branch-specific page on their website for any local details.

Is there more information about this branch on the Nationwide website?

Yes — Nationwide has a dedicated branch page for the Richmond location at nationwide.co.uk, where you can find up-to-date details on services, accessibility and any changes to opening hours.