Richmond Community Drug and Alcohol Service

About Richmond Community Drug and Alcohol Service

Richmond Community Drug and Alcohol Service (RCDAS) is a specialist support service based on Holly Road in Strawberry Hill, Twickenham, offering help to individuals dealing with substance use challenges. Serving residents across the Richmond upon Thames borough, the service provides a professional yet approachable environment where people can seek guidance and practical support. The team is known for a responsive, person-centred approach, recognising that each individual’s needs and circumstances are different. The service is open Monday to Friday during regular office hours, making it accessible to those seeking help during the working week.

Local area

Twickenham is a well-established, close-knit community with a strong sense of neighbourly identity, and access to specialist health support is an important part of what makes any borough function well. RCDAS sits quietly within the residential streets of Strawberry Hill, a short distance from Twickenham’s town centre, placing it within easy reach of residents across the borough. For a community that values looking after its own, having a dedicated local drug and alcohol service — rather than relying solely on centralised London provision — reflects the broader commitment to health and wellbeing that Richmond upon Thames takes seriously.

Why choose Richmond Community Drug and Alcohol Service

For residents of Richmond borough who are navigating difficulties with substance use, RCDAS offers a genuinely local option — a specialist service that understands the community it serves. Its weekday opening hours from 9am to 4:30pm (with a shorter Wednesday session until 1pm) offer reasonable access for those able to attend during the day. The service’s reputation for an accommodating, individual-focused approach matters greatly when people are taking what can be a difficult first step. Being based in Strawberry Hill rather than a busy town centre may also feel less daunting for those seeking help discreetly.

Services

• Substance use support and assessment
• Drug and alcohol counselling
• Community-based recovery support
• Referral and signposting to additional services
• Individual needs assessment
• Mental health and wellbeing support

Ideal for: Adults experiencing drug or alcohol dependency, People seeking recovery support, Local residents concerned about substance use, Individuals referred by GPs or other health services, Family members or carers seeking guidance.

Frequently asked questions

Where exactly is the service located, and is it easy to reach by public transport?

The service is based at 94 Holly Road, Strawberry Hill, Twickenham, TW1 4HF. Strawberry Hill has its own railway station on the line between Twickenham and Kingston, and local bus routes serve the surrounding area, making it reasonably accessible without a car.

What are the opening hours for Richmond Community Drug and Alcohol Service?

The service is open Monday, Tuesday, Thursday and Friday from 9am to 4:30pm, and on Wednesday from 9am to 1pm. It is closed at weekends.

How can I contact RCDAS to make an enquiry or arrange an appointment?

You can contact the service by telephone on 020 3228 3020 during opening hours, or visit their website at www.rcdas.co.uk for further information.

Is this service only for people with serious addiction, or can someone go if they are worried about their drinking or drug use at an earlier stage?

The service is described as providing support for those seeking help with substance use broadly. The team is noted for being responsive to individual needs, suggesting they can work with people at different stages of concern rather than only those in crisis.

Is the service part of the NHS or a private provider?

The data provided does not specify the funding or organisational structure in detail. For clarification on this, it is best to contact the service directly on 020 3228 3020 or check their website at www.rcdas.co.uk.